Leake & Watts began the implementation of our agency-wide PROMISE approach in 2016. Borne from our desire to best support communities facing adversity and continually improve service delivery, after several years of planning, this comprehensive approach embodies our unshakable belief in the power of people to change and grow. The approach, unique to Leake & Watts, incorporates several results-focused models, which have been tested beyond our agency and successfully implemented in one or more programs at Leake & Watts for several years. Combined, they ensure the highest quality of care for people supported so they can succeed. Core components of the model include Motivational Interviewing to bring about the changes individuals and families seek, the Personal Outcome Measurement© system to encourage individuals and families to define their own goals, the Positive Behavior Interventions and Supports (PBIS) model to promote pro-social behaviors through positive reinforcement, Think Trauma training to take into account the significant role traumatic experiences can play in shaping lives, and Family Team Conferences to ensure all services are directed by individuals and families. Ultimately, PROMISE is the opportunity to bring a wide array of supportive tools, which have successfully supported many individuals in various programs to the agency as a whole.
Reporting to the Associate Executive Director, the PROMISE Project Manager is a new, strategic, innovative role for our organization. Working with each of our program departments, this senior manager position will define an integrated approach to serving our varied populations, which will be comprised of the best and most impactful program practices across the range of service models in place. Through tenacious management excellence, broad collaboration, and extraordinary attention to detail, the PROMISE Project Manager will also create and oversee the action plan to implement the resulting model throughout our departments, ensure the development of new methodologies, and build new skills through training and coaching.